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Last modified: Wednesday, 9 August 2017, 8:53 AM
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All Trainings and Courses

Forecasting Training
Capacity Training
Intra-Day Training
Excel for WFM
WFM Overview
Theory of Variability
Call Arrival Processes
Single-Skill System
Multi-Skills Systems
Multi-Channels Systems
Customer and Agent Behavior
Forecasting Overview
Forecasting Objectives
Trend Models

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Company

WFM-Academy is a product of CCmath B.V.

CCmath B.V.
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1181 GV Amstelveen, Netherlands

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BTW/VAT nr: NL819065.286.B01

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