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Topic outline

  • General Information

    Before attempting quizzes and assignments, please first watch the video clip. Sometimes, you may need to go over the video multiple times to understand all details. The courses are designed in a specific order. We recommended you follow it in that order.

    At the end of the course, a certificate will automatically be generated. Good luck and enjoy your course!

  • Previous Knowledge

    Required knowledge is a good understanding of variability, especially in the context of arrival processes. The modules “arrival processes” and “theory of variability” are required previous knowledge. You can test your knowledge in the following quiz.
  • Introduction

    Not available unless: The activity Previous Knowledge Quiz is marked complete
  • Error Measurement

    Not available unless: The activity Introduction Quiz is marked complete
  • Minimal Error

    Not available unless: The activity Error Measurement Quiz is marked complete
  • Redials

    Not available unless: The activity Minimal Error Quiz is marked complete
  • Feedback and Certificate

    To obtain this Certificate of Completion you must score 60% or higher on every assignment and quiz. The final assignment must be 80% or higher. You can retry every single topic as much as you would like. There is no limit in time or number of tries.
    Before you move on to the next course, please give us feedback on this course!